Terms & Conditions and Privacy Policy
Effective Date: January 2024
Welcome to Dealers Club Ltd. By purchasing our products or services, you agree to comply with the Terms and Conditions and Privacy Policy outlined below. Please read them carefully before making a purchase.
Table of Contents
Terms & Conditions
1. Refund Policy
1.1 No Refund Policy for Courses
Due to the nature of our educational materials, we do not offer refunds on course fees. This policy ensures the integrity of our content and prevents misuse.
1.2 Exceptions for Refunds
Refunds will only be considered under the following strict conditions:
• The customer has sold a property deal with us, as per the terms of the course agreement.
• There is a valid and verifiable reason, determined solely at the discretion of our team.
1.3 Misuse of Content
We reserve the right to deny refund requests to prevent misuse, such as downloading resources, consuming course content, and subsequently disputing charges.
1.4 Access to Course Content
It is the buyer's responsibility to ensure receipt of login credentials and access to the course materials. Confirmation emails and login details are sent immediately upon purchase, though they may occasionally be filtered to spam or junk folders.
• If a customer does not receive access, they must notify us promptly via email or through the WhatsApp community.
• Failure to do so will nullify any claim for a refund, as non-consumption of content does not equate to unsatisfactory service.
2. Course Access and Use
2.1 Login Credentials
Login credentials provided are for personal use only and may not be shared or distributed. Unauthorised sharing of credentials may result in account suspension or termination without refund.
2.2 Course Materials
All course materials, including videos, documents, templates, and resources, are the intellectual property of Dealers Club Ltd and are protected by copyright laws. Redistribution, resale, or unauthorised use of these materials is strictly prohibited.
3. Membership Cancellations and Pauses
• Once a member has voluntarily left the Dealers Club, they will not be permitted to re-join at any point in the future.
• Similarly, members are not allowed to pause their membership
• This policy ensures the exclusivity and integrity of our community.
4. Dealers Club Payment Structure
To ensure clarity regarding Dealers Club payments, please review the following breakdown:
• When you first purchase a Dealers Club course, you are only paying a one-time fee for the course.
• The course fee may vary depending on promotions at the time of purchase
• After three months, Dealers Club membership automatically begins, and a monthly payment of £58.80 will be charged.
• This subscription is a rolling monthly payment and will continue indefinitely unless cancelled.
• Subscription payments are separate from the initial course fee.
To manage your Dealers Club subscription or cancel it, please visit HERE.
5. Dealers Club Subscription Payments
By joining Dealers Club, you agree to the following subscription terms:
• Subscription payments will automatically commence three months after the initial purchase.
• It is your responsibility to ensure that sufficient funds are available for the recurring payments.
• Failure to process payments may result in the suspension or termination of your membership, with no option to re-join.
6. Cancellation Policy
6.1 Cancelling your subscription will result in the immediate loss of access to the following benefits:
• The ability to sell deals to our 10,000+ investor list.
• Private groups: WhatsApp and Facebook for direct support and networking.
• Expert guidance from deal sourcing professionals.
• Twice-weekly mentoring sessions, deal clinics, and live Q&As with industry leaders.
• Access to recorded Zoom calls and weekly live deal sourcing sessions.
• Updates to a constantly evolving program aligned with market trends.
6.2 Free Trials:
If you are on a free trial, cancellation will terminate your trial period immediately.
• For questions or concerns regarding these terms, please contact us at:
Support Email: [email protected]
7. Disclaimer
7.1 Educational Purpose
All courses, resources, and materials are designed for educational purposes only. Success in property deal sourcing or any related field depends on individual effort, market conditions, and external factors beyond our control.
7.2 No Guarantees
While we provide comprehensive training and resources, we do not guarantee specific results, such as income levels, deal closures, or business outcomes.
8. Support and Accountability
8.1 . Customer Support
Support is available via email at [email protected] or [email protected], and through our WhatsApp community and private Facebook group.
8.2 . Accountability
We offer ongoing mentoring, live sessions, and other forms of support to help you succeed. However, active participation and consistent effort are required for optimal results.
9. Liability
9.1 . Limitation of Liability
Dealers Club Ltd is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
9.2 . Responsibility
The buyer assumes full responsibility for the use of our materials and any decisions made based on the education provided.
10. Changes to Terms
Dealers Club Ltd reserves the right to modify these terms and conditions at any time. Updates will be posted on this page, and continued use of our services implies acceptance of any changes.
Privacy Policy
9. Privacy Policy
9.1 . Data Protection
We respect your privacy and are committed to protecting your personal information. Any data collected during the purchase or registration process will be used solely for the purpose of delivering our services.
9.2 . No Sharing or Selling of Information
We will never share or sell your contact information to third parties.
9.3 . Communication
By purchasing our services, you consent to receive relevant updates, including login information, course updates, and customer support communications.
9.4 . Data Collection
When you use our services or make a purchase, we may collect the following personal data:
• Name, email address, and phone number.
• Payment information (processed securely by our third-party payment providers).
• Details of any interactions you have with us, including support inquiries or participation in mentoring sessions and WhatsApp communities.
9.5 . How We Use Your Data
The data collected is used for the following purposes:
• To provide you with access to course materials and resources.
• To communicate updates, reminders, or relevant opportunities related to our services.
• To process payments and verify transactions securely.
• To improve the quality of our training and customer support services.
9.6 . Data Security
We are committed to protecting your data.
• All personal information is stored securely and accessed only by authorised personnel.
• Payment data is processed by secure, PCI-compliant third-party providers and is not stored on our servers.
9.7 . Sharing of Information
We do not share, sell, or rent your personal data to third parties. However, we may share information with trusted partners who assist in delivering our services, such as payment processors or email service providers, under strict confidentiality agreements.
9.8 . Cookies
Our website may use cookies to improve user experience and gather data on how our website is used. You can manage cookie preferences through your browser settings.
9.9 . Your Rights
You have the following rights regarding your personal data:
• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data (subject to legal or operational obligations).
• Restriction: Restrict the processing of your data in specific circumstances.
• Objection: Object to the processing of your data for specific purposes, such as marketing communications.
To exercise any of these rights, please contact us at [email protected].
9.10 . Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
9.11 . Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
9.12 . Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our services implies acceptance of any changes.
10. Anti-Money Laundering Risk Assessment & Policies / Procedures
At Fontaine Brothers, we are committed to maintaining the highest standards of compliance with Anti-Money Laundering (AML) regulations. To ensure the integrity of our operations and compliance with the Anti Money Laundering, Terrorist Financing, and Transfer of Funds Regulations 2017, we adhere to strict AML policies and procedures, including but not limited to:
10.1 . Risk Assessment:
10.1.1 . Client Risk Profiling:
• We will categorize clients into low, medium, and high-risk based on factors such as the source of funds, transaction history, and their background.
• High-risk clients may include those with limited financial history, unusual transaction patterns, or clients residing in high-risk jurisdictions.
10.1.2 . Property Risk Assessment:
• We will assess the risk associated with the properties we source by checking for any adverse legal or financial history, liens, or title disputes.
• Properties located in high-risk areas or those associated with high-risk individuals will receive special attention and be subject to EDD.
10.1.3 . Transaction Risk Assessment:
We will analyze the risk associated with specific transactions, such as unusually large cash payments, complex ownership structures, or frequent and substantial property flipping.
10.1.4 . Employee/Vendor Risk Assessment:
Our employees and vendors will be vetted and monitored to prevent any potential collusion or involvement in money laundering activities.
10.2 . Anti-Money Laundering Policies/Procedures:
10.2.1 . Client Due Diligence (CDD):
• We will perform CDD on all clients before conducting any property deals. This includes identifying and verifying the identity of clients using reliable documents, data, or information sources.
• For individuals, this will typically involve obtaining a valid government-issued photo ID, proof of address (dated within 3 months), and any other necessary documents.
• For legal entities, we will gather information regarding the company’s registration details, directors, and beneficial ownership information, etc.
10.2.2 . Enhanced Due Diligence (EDD):
• For high-risk clients identified during the risk profiling process, we will conduct EDD to gain a deeper understanding of the client's financial background and the purpose of the transactions. All politically exposed persons (PEP’s) and clients from high-risk jurisdictions will automatically be subject to EDD.
• EDD may involve obtaining additional documents (for example audited accounts), conducting additional background/financial checks, and seeking third-party references.
10.2.3 . Monitoring and Reporting:
• The Company will continuously monitor transactions for unusual or suspicious patterns indicative of potential money laundering activities.
• If any suspicious transactions are identified, we will promptly report them to the relevant authorities.
10.2.4 Staff Training:
• All employees are aware of their responsibilities regarding AML compliance and are required to report and concerns or suspicions to the Money Laundering Reporting Officer (MLRO).
• All employees will undergo regular AML refresher training to ensure they are aware of the latest AML regulations, risks, and procedures. They will also be educated on recognising and handling potential money laundering red flags.
10.2.5. Record-Keeping:
• We will maintain comprehensive records of all client’s due diligence and transaction-related information. All information held by The Company on any client will be held for a period of 60 months (5 years).
• These records will be securely stored for the prescribed period above as mandated by AML regulations.
10.3 . How we run background checks:
10.3.1 . Public Records Search:
Access publicly available records to verify the identity of the customer and gather information about their financial history, legal disputes, and any criminal records. Public records can include property ownership records, court records, bankruptcy filings, and tax liens.
10.3.2 . Credit Checks:
Obtain the customer's consent to perform a credit check, which can provide insights into their financial history, creditworthiness, and any outstanding debts or defaults.
10.3.3 . Reference Checks:
Request references from the customer to validate their identity and financial background. These references can be personal or professional, such as previous landlords, employers, or business partners.
10.3.4 . Company Registration Checks:
For customers who are legal entities (e.g., companies or trusts), verify their registration details, beneficial ownership information, and any relevant corporate filings.
10.3.5 . Identity Verification Services:
Utilise third-party identity verification services that can help authenticate the customer's identity using various data sources and document verification.
10.3.6 . Real Estate Title Search:
Conduct a title search on the properties being sourced to confirm ownership, identify any liens or encumbrances, and check for any previous transactions associated with the property.
10.3.7 . Watchlists and Sanctions Checks:
Screen customers and related parties against government watchlists, sanctions lists, and politically exposed persons (PEP) databases to ensure they are not involved in any illegal or suspicious activities.
10.3.8 . Financial Institution Database Searches:
If the customer's transactions involve financial institutions, request transaction history from these institutions to monitor for any suspicious patterns or large cash transactions.
10.3.9 . Online Research:
Conduct online research to gather additional information about the customer or property. This may include checking social media profiles, online reviews, and news articles.
Additionally, we will also consider engaging with professional background check providers or AML compliance firms that specialize in conducting thorough due diligence and background checks. These experts can ensure that our company follows best practices and adheres to AML regulations while mitigating potential risks associated with money laundering activities.
For questions or concerns regarding these terms, please contact us at:
• Contact Email: [email protected]
• Support Email: [email protected]
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IMPORTANT: Earnings and Legal Disclaimers
Earnings and income representations made by Fontaine Brothers, https://www.fontainebrothers.co.uk/ , Fontaine Brothers, and their advertisers/sponsors (collectively, "Fontaine Brothers") are aspirational statements only of your earnings potential. The success of Fontaine Brothers, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity, work ethic, business skills and experience, level of motivation, diligence in applying the Fontaine Brothers Programme, the economy, the normal and unforeseen risks of doing business, and other factors.
The Fontaine Brothers Programme are not responsible for your actions. You are solely responsible for your own moves and decisions and the evaluation and use of our products and services should be based on your own due diligence. You agree that the Fontaine Brothers are not liable to you in any way for your results in using our products and services. See our Terms & Conditions for our full disclaimer of liability and other restrictions.
The Fontaine Brothers, may receive compensation for products and services they recommend to you. Fontaine Brothers uses a recommended resource unless it states otherwise. If you do not want the Fontaine Brothers to be compensated for a recommendation, then we advise that you search online for the item through a non-affiliate link.