Terms & Conditions and Privacy Policy
Effective Date: January 2024
Welcome to Dealers Club Ltd. By purchasing our products or services, you agree to comply with the Terms and Conditions and Privacy Policy outlined below. Please read them carefully before making a purchase.
Table of Contents
Terms & Conditions
1. DEFINITION OF THE SERVICE, SCOPE OF ENGAGEMENT, AND MEMBER RESPONSIBILITY
1.1 Nature of the Service (Education & Deal Sourcing Support)
Fontaine Brothers provides an educational training programme and deal sourcing support environment known as The Dealers Club, designed to teach Members how to identify, analyse, structure, and present property sourcing opportunities. The service consists of educational content, mentoring sessions, tools, templates, and access to a community and investor network. Fontaine Brothers acts solely as a provider of education and support resources.
1.2 No Guaranteed Outcomes
Membership in The Dealers Club does not create any partnership, agency, or fiduciary relationship. Fontaine Brothers does not guarantee that any Member will source, sell, complete, or profit from any property deal, nor does it guarantee income or financial results.
2. MEMBERSHIP & ACCESS
2.1 Access and Delivery
Access to The Dealers Club is granted upon enrolment and payment. Login credentials are issued via the email address provided at enrolment, and the Member is responsible for ensuring the email details are accurate and accessible.
2.2 Login Credentials
Login credentials are for personal use only and must not be shared, transferred, or distributed. Unauthorised use or sharing may result in suspension or termination of access without refund.
2.3 Course Materials
All course materials, including videos, documents, templates, recordings, and resources, are the intellectual property of Dealers Club Ltd and are protected by copyright laws. Members are granted a limited, personal, non-transferable right to use the materials for educational purposes only. Redistribution, resale, or unauthorised use is strictly prohibited.
2.4 Suspension, Termination, and Changes
Fontaine Brothers may suspend or terminate access for breach of these Terms or misuse of the programme. Programme content, access methods, or delivery may be updated from time to time and do not constitute grounds for a refund.
To manage your Dealers Club subscription or cancel it, please visit HERE.
3. Dealers Club Payment Structure
By joining Dealers Club, you agree to the following subscription terms:
3.1 Dealers Club Payment Structure
Upon enrolment into The Dealers Club, the Member enters into a monthly membership subscription currently priced at £58.80 per month, unless otherwise stated at the time of enrolment. This subscription provides ongoing access to all Dealers Club benefits and continues indefinitely unless cancelled.
3.2 Direct Debit and Billing Cycle
The subscription is set up via Direct Debit and commences 30 days after the Member joins The Dealers Club. Payments recur monthly on the same date each month unless the subscription is cancelled in accordance with these Terms.
3.3 Separate Fees
Dealers Club subscription payments are separate from any other course fees, programmes, or services previously purchased from Fontaine Brothers.
3.4 Ongoing Access
The monthly subscription provides ongoing access to Dealers Club benefits and continues indefinitely unless cancelled by the Member in accordance with the cancellation process set out in these Terms.
3.5 Failed or Missed Payments
If a payment fails, is declined, or reversed, Fontaine Brothers may restrict or suspend access until payment is successfully collected. Non-payment does not release the Member from their payment obligations.
3.6 Price Changes
The subscription fee remains fixed unless otherwise notified in advance. Fontaine Brothers reserves the right to amend pricing with reasonable notice, which will apply to future billing periods only.
4. Refunds policy
4.1 No Refund Policy
Due to the digital nature of the educational content and immediate access to materials, all course fees are non-refundable once access has been granted.
4.2 Exceptions for Refunds
Refunds will only be considered where:
A Member qualifies under the Dealers Club Money-Back Guarantee Policy (Section 9); or
A valid and verifiable reason exists, approved solely at the discretion of Fontaine Brothers.
No other refunds will be issued.
4.3 Access Equals Delivery
Access to the programme is deemed delivered once login credentials are issued to the email address provided at purchase. Accessing, viewing, or downloading any content constitutes use of the service and waives any right to a refund.
Lack of use, lack of results, change of circumstances, or dissatisfaction do not constitute grounds for a refund.
4.4 Access to Course Content
It is the Member’s responsibility to ensure receipt of login credentials. Access details are sent to the email address provided and may be filtered into spam or junk folders. Failure to notify Fontaine Brothers promptly of access issues invalidates any refund claim.
• If a customer does not receive access, they must notify us promptly via email or through the WhatsApp community.
• Failure to do so will nullify any claim for a refund, as non-consumption of content does not equate to unsatisfactory service.
4.5 Misuse and Chargebacks
Fontaine Brothers reserves the right to deny refunds where content has been accessed and a chargeback, payment reversal, or dispute is initiated. Such actions may result in immediate termination of access.
4.6 Subscription Cancellations
Monthly subscriptions may be cancelled to prevent future charges only. Payments already processed or pending are non-refundable.
5. Use of Platform
5.1 Permitted Use
The Dealers Club platform and materials are provided for the Member’s personal educational use only and must not be used for any unlawful or harmful purpose.
5.2 Prohibited Use
Members must not share access, resell materials, misrepresent the programme, abuse other Members, or misuse platform systems or content.
No other refunds will be issued.
5.3 Enforcement
Fontaine Brothers may suspend or terminate access for any breach of this section without refund.
5.4 Availability
Platform access is provided on a reasonable-efforts basis. Temporary interruptions do not constitute grounds for refund or compensation.
6. Cancellation Policy
6.1 How to Cancel
Members may cancel their Dealers Club subscription at any time by managing their subscription through the official cancellation link below:
Cancel your subscription here: https://fontainebrothers.co.uk/cancel
6.2 Cancelling your subscription will result in the immediate loss of access to the following benefits:
The ability to sell deals to our 13,000+ investor list.
Private groups: WhatsApp for direct support and networking.
Expert guidance from deal sourcing professionals.
Three weekly live sessions on Zoom
Access to recorded Zoom calls and weekly live deal sourcing sessions.
Updates to a constantly evolving program aligned with market trends.
6.3 No Continued or Paused Access
Once cancelled, access to all Dealers Club materials, tools, sessions, and communities is revoked immediately. Cancellation does not pause, freeze, or defer access and cannot be reversed without re-enrolment.
Support
For questions regarding cancellation or subscription management, Members may contact:
Support Email: [email protected]
7. Disclaimer
7.1 Educational Purpose
All courses, resources, and materials are designed for educational purposes only. Success in property deal sourcing or any related field depends on individual effort, market conditions, and external factors beyond our control.
7.2 No Guarantees
While we provide comprehensive training and resources, we do not guarantee specific results, such as income levels, deal closures, or business outcomes.
No other refunds will be issued.
7.3 Time-frames Disclaimer
We do not make promises of rapid financial results or guaranteed income with minimal effort. This is clearly communicated across our website, funnels, social media platforms, and all marketing materials. Our programmes are designed to provide education and support, but success ultimately depends on your personal effort, consistency, and application of the strategies provided.
8. Support and Accountability
8.1 Customer Support
Support is available via email at [email protected] or [email protected], and through our WhatsApp community and private Facebook group.
8.2 Accountability
We offer ongoing mentoring, live sessions, and other forms of support to help you succeed. However, active participation and consistent effort are required for optimal results.
No other refunds will be issued.
9. Dealers Club Money-Back Guarantee Policy
This Money-Back Guarantee Policy applies to members of The Dealers Club operated by Fontaine Brothers and forms part of the Terms & Conditions of enrolment.
9.1 Money-Back Guarantee
Selling a Deal If a member sells a deal sourced through The Dealers Club to Fontaine Brothers’ investors:
9.1.1 Once the deal has completed, the member is eligible for a full refund of the initial entry cost (£499)
9.1.2 Completion is defined as the legal completion of the property transaction and confirmation that funds have been
received by the investors.
9.1.3 To claim the refund, the member must email an invoice to [email protected], along with proof of deal completion.
9.1.4 Approved refunds will be processed within 14 days of verification.
9.1.5 This guarantee applies only to the original purchaser and is non-transferable..
9.2. Money-Back Guarantee – Not Sourcing a Deal Within 12 Months
If a member has not successfully sourced a deal within 12 months of joining The Dealers Club, they may be eligible for a refund of
the £499 initial entry cost, subject to full compliance with the conditions below.
Eligibility Requirements
Be an active Dealers Club member at the time of submitting the refund request.
Submit the refund request after 12 months from the original joining date
Have completed all course modules provided within The Dealers Club.
Attend at least 80% of all Mastermind sessions, evidenced by:
A photograph taken during each session showing the member present
A visible timestamp or metadata confirming the date and time of attendance
e. Make a minimum of 10 agent calls per week, with:
Calls recorded and uploaded to an unlisted YouTube account
Uploads clearly time-stamped to verify weekly activity
f. Analyse at least 10 property deals per week using the Deal Analyser tools provided, with:
Time-stamped evidence showing when each deal was analysed
Analysis requirements applying from month 2 of membership onwards
g. Make offers on a minimum of 5 properties per week, starting from month 2 of membership, with verifiable evidence of offers made.
h. Attend at least one (1) property networking event per month, providing receipts or booking confirmations as proof.
j. Post on social media regarding their property business at least 3 times per week, with posts clearly attributable to the member
k. Operate a compliant deal sourcing business, meaning the member:
Acts in accordance with UK law and property regulations
Does not engage in misleading, deceptive, or unlawful practices
l. Submit clear, complete, and verifiable evidence demonstrating compliance with all requirements.
Calls recorded and uploaded to an unlisted YouTube account
Uploads clearly time-stamped to verify weekly activity
9.3 Evidence & Verification
9.3.1 All evidence must be genuine, time-stamped, and verifiable
9.3.2 Fontaine Brothers reserves the right to:
Request additional evidence
Reject evidence that is unclear, unverifiable, misleading, or incomplete
9.3.3 Any falsified or misleading evidence will result in automatic disqualification from the refund guarantee.
9.4 Refund Claim Process
9.4.1 Refund requests must be submitted in writing via email to [email protected].
9.4.2 Claims must include all required supporting evidence.
9.4.3 Fontaine Brothers will review each claim and determine eligibility reasonably and fairly.
9.4.5 Approved refunds will be processed within 14 days of claim approval.
9.5 Exclusions and Limitations
9.5.1 Refunds will not be issued where:
Required evidence is missing, falsified, or insufficient
The member has not met all eligibility criteria
The claim is submitted outside the eligible timeframe
9.5.2 This Money-Back Guarantee is non-transferable and applies only to the original purchaser
9.5.3 This policy does not affect statutory rights under UK consumer law.
9.5.4 In cases of force majeure or exceptional circumstances, Fontaine Brothers may apply reasonable discretion when assessing claims.
9.6 General
9.6.1 The 12-month period begins on the date the member joins The Dealers Club.
9.6.2 All refund-related communication must be conducted via email.
9.6.3 Fontaine Brothers reserves the right to amend or update this policy at any time. Any changes will be published on the official website.
10. Liability
10.1 Limitation of Liability
Dealers Club Ltd is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
10.2 . Responsibility
The buyer assumes full responsibility for the use of our materials and any decisions made based on the education provided.
11. Modifications to the Agreement:
Fontaine Brothers may modify these terms. Minor changes shall be published on the web; substantial changes shall be notified via email/dashboard. Continued use implies acceptance.
Privacy Policy
12. Privacy Policy
12.1 . Data Protection
We respect your privacy and are committed to protecting your personal information. Any data collected during the purchase or registration process will be used solely for the purpose of delivering our services.
12.2 . No Sharing or Selling of Information
We will never share or sell your contact information to third parties.
12.3 . Communication
By purchasing our services, you consent to receive relevant updates, including login information, course updates, and customer support communications.
12.4 . Data Collection
When you use our services or make a purchase, we may collect the following personal data:
• Name, email address, and phone number.
• Payment information (processed securely by our third-party payment providers).
• Details of any interactions you have with us, including support inquiries or participation in mentoring sessions and WhatsApp communities.
12.5 . How We Use Your Data
The data collected is used for the following purposes:
• To provide you with access to course materials and resources.
• To communicate updates, reminders, or relevant opportunities related to our services.
• To process payments and verify transactions securely.
• To improve the quality of our training and customer support services.
12.6 . Data Security
We are committed to protecting your data.
• All personal information is stored securely and accessed only by authorised personnel.
• Payment data is processed by secure, PCI-compliant third-party providers and is not stored on our servers.
12.7 . Sharing of Information
We do not share, sell, or rent your personal data to third parties. However, we may share information with trusted partners who assist in delivering our services, such as payment processors or email service providers, under strict confidentiality agreements.
12.8 . Cookies
Our website may use cookies to improve user experience and gather data on how our website is used. You can manage cookie preferences through your browser settings.
12.9 . Your Rights
You have the following rights regarding your personal data:
• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data (subject to legal or operational obligations).
• Restriction: Restrict the processing of your data in specific circumstances.
• Objection: Object to the processing of your data for specific purposes, such as marketing communications.
To exercise any of these rights, please contact us at [email protected].
12.10 . Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
12.11 . Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
12.12 . Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our services implies acceptance of any changes.
13. Anti-Money Laundering Risk Assessment & Policies / Procedures
At Fontaine Brothers, we are committed to maintaining the highest standards of compliance with Anti-Money Laundering (AML) regulations. To ensure the integrity of our operations and compliance with the Anti Money Laundering, Terrorist Financing, and Transfer of Funds Regulations 2017, we adhere to strict AML policies and procedures, including but not limited to:
13.1 . Risk Assessment:
13.1.1 . Client Risk Profiling:
• We will categorize clients into low, medium, and high-risk based on factors such as the source of funds, transaction history, and their background.
• High-risk clients may include those with limited financial history, unusual transaction patterns, or clients residing in high-risk jurisdictions.
13.1.2 . Property Risk Assessment:
• We will assess the risk associated with the properties we source by checking for any adverse legal or financial history, liens, or title disputes.
• Properties located in high-risk areas or those associated with high-risk individuals will receive special attention and be subject to EDD.
13.1.3 . Transaction Risk Assessment:
We will analyze the risk associated with specific transactions, such as unusually large cash payments, complex ownership structures, or frequent and substantial property flipping.
13.1.4 . Employee/Vendor Risk Assessment:
Our employees and vendors will be vetted and monitored to prevent any potential collusion or involvement in money laundering activities.
13.2 . Anti-Money Laundering Policies/Procedures:
13.2.1 . Client Due Diligence (CDD):
• We will perform CDD on all clients before conducting any property deals. This includes identifying and verifying the identity of clients using reliable documents, data, or information sources.
• For individuals, this will typically involve obtaining a valid government-issued photo ID, proof of address (dated within 3 months), and any other necessary documents.
• For legal entities, we will gather information regarding the company’s registration details, directors, and beneficial ownership information, etc.
13.2.2 . Enhanced Due Diligence (EDD):
• For high-risk clients identified during the risk profiling process, we will conduct EDD to gain a deeper understanding of the client's financial background and the purpose of the transactions. All politically exposed persons (PEP’s) and clients from high-risk jurisdictions will automatically be subject to EDD.
• EDD may involve obtaining additional documents (for example audited accounts), conducting additional background/financial checks, and seeking third-party references.
13.2.3 . Monitoring and Reporting:
• The Company will continuously monitor transactions for unusual or suspicious patterns indicative of potential money laundering activities.
• If any suspicious transactions are identified, we will promptly report them to the relevant authorities.
13.2.4 Staff Training:
• All employees are aware of their responsibilities regarding AML compliance and are required to report and concerns or suspicions to the Money Laundering Reporting Officer (MLRO).
• All employees will undergo regular AML refresher training to ensure they are aware of the latest AML regulations, risks, and procedures. They will also be educated on recognising and handling potential money laundering red flags.
13.2.5. Record-Keeping:
• We will maintain comprehensive records of all client’s due diligence and transaction-related information. All information held by The Company on any client will be held for a period of 60 months (5 years).
• These records will be securely stored for the prescribed period above as mandated by AML regulations.
13.3 . How we run background checks:
13.3.1 . Public Records Search:
Access publicly available records to verify the identity of the customer and gather information about their financial history, legal disputes, and any criminal records. Public records can include property ownership records, court records, bankruptcy filings, and tax liens.
13.3.2 . Credit Checks:
Obtain the customer's consent to perform a credit check, which can provide insights into their financial history, creditworthiness, and any outstanding debts or defaults.
13.3.3 . Reference Checks:
Request references from the customer to validate their identity and financial background. These references can be personal or professional, such as previous landlords, employers, or business partners.
13.3.4 . Company Registration Checks:
For customers who are legal entities (e.g., companies or trusts), verify their registration details, beneficial ownership information, and any relevant corporate filings.
13.3.5 . Identity Verification Services:
Utilise third-party identity verification services that can help authenticate the customer's identity using various data sources and document verification.
13.3.6 . Real Estate Title Search:
Conduct a title search on the properties being sourced to confirm ownership, identify any liens or encumbrances, and check for any previous transactions associated with the property.
13.3.7 . Watchlists and Sanctions Checks:
Screen customers and related parties against government watchlists, sanctions lists, and politically exposed persons (PEP) databases to ensure they are not involved in any illegal or suspicious activities.
13.3.8 . Financial Institution Database Searches:
If the customer's transactions involve financial institutions, request transaction history from these institutions to monitor for any suspicious patterns or large cash transactions.
13.3.9 . Online Research:
Conduct online research to gather additional information about the customer or property. This may include checking social media profiles, online reviews, and news articles.
Additionally, we will also consider engaging with professional background check providers or AML compliance firms that specialize in conducting thorough due diligence and background checks. These experts can ensure that our company follows best practices and adheres to AML regulations while mitigating potential risks associated with money laundering activities.
For questions or concerns regarding these terms, please contact us at:
• Contact Email: [email protected]
• Support Email: [email protected]
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IMPORTANT: Earnings and Legal Disclaimers
Earnings and income representations made by Fontaine Brothers, https://www.fontainebrothers.co.uk/ , Fontaine Brothers, and their advertisers/sponsors (collectively, "Fontaine Brothers") are aspirational statements only of your earnings potential. The success of Fontaine Brothers, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity, work ethic, business skills and experience, level of motivation, diligence in applying the Fontaine Brothers Programme, the economy, the normal and unforeseen risks of doing business, and other factors.
The Fontaine Brothers Programme are not responsible for your actions. You are solely responsible for your own moves and decisions and the evaluation and use of our products and services should be based on your own due diligence. You agree that the Fontaine Brothers are not liable to you in any way for your results in using our products and services. See our Terms & Conditions for our full disclaimer of liability and other restrictions.
The Fontaine Brothers, may receive compensation for products and services they recommend to you. Fontaine Brothers uses a recommended resource unless it states otherwise. If you do not want the Fontaine Brothers to be compensated for a recommendation, then we advise that you search online for the item through a non-affiliate link.